Reports and correspondences are a form of written communication. Some may think that they are a mere useless routine which does not help in improving the administrative process. However, this is completely incorrect if we consider the great results we may get when using them properly. Through this course, you will learn a lot of the rules that you should follow in written communications to get the maximum out of your reports and correspondences.
- Identify the different components in administrative reports, letters and memos and their different forms.
- Learn the steps of writing good reports and the techniques of writing practical effective letters.
- Practice technical skills in the preparation of writing administrative reports and in correspondences.
- Practice linguistic skills and avoid linguistic mistakes in writing.
- Managers, head departments and supervisors
- Employees at both private and public sectors
- Employees whose work nature requires writing reports
- Others from any other field who are interested in writing reports
- Communication methods and deciding when written communication is the best option
- Administrative reports: what are they and what is the importance of writing such reports
- The relations between reports and communications
- Types of reports
- Reports writing skills
- Features of modern reports
- What makes a good report.
- Steps and stages of writing a report
- The general outline of reports
- The technical side and the objective side in writing reports.
- Parts of a letter
- Types of letters
- Internal memos
- The difference between a letter and a memo
- Some essential grammar rules
- Some common grammar mistakes
- The basics for improving writing skills
- Practical application
21 hours divided on 3 days.